Get in touch

Contact us

A real person reads every message, usually the same day. If it's about an existing order, include your order number and we'll be able to help much faster.

Fastest response

Email us

hello@musiccdshop.com.cn

General enquiries, order questions, and anything else.
Typical reply time: under 12 hours, Monday to Friday.

Orders & returns

Order support

orders@musiccdshop.com.cn

Missing parcels, damaged discs, returns and refunds. Include your order number (it starts with VV-) and a photo if something arrived damaged.

Privacy & data requests

Data protection

privacy@musiccdshop.com.cn

GDPR and CCPA access, deletion and correction requests. See our Privacy Policy for what you can ask for.

Registered address

Where we are

WANG CHE
trading as Vinyl Vault Compact Disc Co.
1/F, Taian Mansion, Tangwei Community
Guangming District, Shenzhen, Guangdong 518107
China

Business type: Sole proprietor (individual trader)
VAT / Tax ID: Not VAT registered

Opening hours

Monday – Friday, 9am – 6pm (UTC+8)

We're a small operation, so we don't staff a phone line. Email reaches us faster than a call would anyway, and it leaves a written record of your issue.

Send us a message

Your name

Email address

Order number (if you have one)

What's this about?

Your message

We use your details only to answer this enquiry — see our Privacy Policy. We never share them or add you to a mailing list without asking.

Hunting for something specific?
We keep a want-list. If there's a title you can't find here, tell us the artist and album and we'll email you when a copy comes through — no obligation to buy.